The following terms and conditions apply to the use of Madii & Dylan websites. By placing an order with us, you are agreeing to accept these terms and conditions (The Conditions). Please note that these terms and conditions may change from time to time, and it is your responsibility to check them before ordering products. If you do not agree with the terms and conditions set out below, you should not use or access these websites. If you have any queries relating to our terms and conditions, please contact Customer Service before placing an order. The following terms and conditions will apply between you and Madii & Dylan, when you purchase an item from madiidylan.com. The terms do not affect your statutory rights.

• You must be eighteen years old or above to use this site. If you are under eighteen, you may only use the site in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, please do not use the site.
• You warrant that all details you provide to madiidylan.com for the purpose of ordering or purchasing goods are true, accurate, current and complete in all respects; and that the credit or debit card you are using is your own and that there are sufficient funds in your account to cover payment of the product(s) ordered.
• You agree that e-mail can be used as a long-distance means of communication.
• If there are any changes to the details supplied by you it is your responsibility to inform us as soon as possible.
• It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law.
• Madii & Dylan reserve the right to terminate our agreement with you and to suspend or terminate your access to the site immediately and without notice to you if:
  • you fail to make payment to us when due;
  • you breach any of our terms and conditions;
  • when requested by us to do so, you fail to provide within a reasonable time frame, sufficient information to enable us to determine the accuracy and validity of any information supplied by you, or your identity; or
  • we suspect you have engaged, or are about to engage, or have way of being involved in fraudulent or illegal activity on madiidylan.com.

INDEMNITY  

You agree fully to indemnify, defend and hold us, and our officers, directors, employees, agents and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of this Website, or the use by any other person accessing the Website using your shopping account and/or your Personal Information.

ORDERING

When placing an order, you warrant that all information given is accurate and complete.

• All orders are subject to acceptance and product availability.
• Availability information for products is listed on each individual product description.
• All prices listed on madiidylan.com are correct at the time of entering the information, however, we reserve the right to change prices of any product at any time.
• No contract for the sale of any product will exist between you and madiidylan.com until we accept your order by dispatching the product to you. When this happens we will confirm the acceptance by sending you an email.
• This confirmation email will be sent to the email address given in your order form and will detail products ordered, payment method, cost and usual delivery times.
• You must check all the details on this confirmation email are correct and contact us as soon as possible if any details are incorrect.
• If your order has not been accepted, you will receive an explanatory email from us detailing the reasons why.

DELIVERY

• The delivery period stated within which you will receive your order is approximate. Goods will be sent to the address given by you in your order. If you are ordering more than one item, your goods may be sent to you in instalments if certain items are out of stock.
• Where a customer gives written authority for products to be delivered without a signature, any and all included insurance cover will be voided.
• The couriers or postal services nominated by Madii & Dylan will deliver products during local business hours (9am to 5pm, Monday to Friday).
• Madii & Dylan are not responsible for the delivery times of Products. Once products have been dispatched, it is the customers responsibility to liaise with the courier nominated by us (as notified to the customer) in relation to date and time of delivery. Madii & Dylan shall not be liable for any inaccuracy of information provided to customers relating to the date and time of delivery.

PAYMENT

• Madiidylan.com accepts Paypal, Visa, Mastercard and AMEX.
• All credit and debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.
• If you haven’t submitted an order, you may clear the items in your shopping basket at any time prior by clicking the ‘Remove’ button next to the product ordered in you shopping basket.

CANCELING YOUR ORDER

• If you have submitted your order and received your confirmation email from madiidylan.com. If any changes are needed to be made please email info@madiidylan.com. Please ensure you list your name, address and order number in the email.
• If you wish to cancel your order and your order has already been dispatched from our warehouse, you will need to wait until you receive the product and then follow our Returns procedure.

• Once we’ve received notification from you that you wish to cancel an order and it has not been invoiced, any sum debited to us from your credit or debit card will be re-credited to that credit or debit account within 3 business days of your order cancellation.

EXCHANGE

Madiidylan.com will be happy to honour our obligations under the Australian Consumer Law if any product is damaged, faulty or incorrectly shipped through any circumstance that is in our error.

PRIVACY

• Madiidylan.com will not pass on your personal or credit card details to any third party.
• We will never ask for personal details via email. If you receive an unsolicited email asking you for your madiidylan.com log in details, please contact us immediately. 

When you join or subscribe to Madii & Dylan you agree to be subscribed to the our mailing list. You can unsubscribe at any time.

LIABILITY 

We do not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on madiidylan.com is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to accept an order for a product that was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, please notify us of the problem in writing and we will be happy to honor our obligations under the Australian Consumer Law.

If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. In the event that you order an item and the price published on madiidylan.com is incorrect for any reason, we will contact you to let you know the correct price and ask you whether you still wish us to fulfill your order at this price. We shall be under no obligation to accept an order for a product that was advertised at an incorrect price. We shall give you the option of confirming the order at the correct price or if you so choose, to cancel the order altogether.

In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, please notify us of the problem in writing and we will be happy to honor our obligations under the Australian Consumer Law.

We have taken every measure to provide accurate product images for each product for sale on the site. However, due to a number of mitigating factors such as Internet browsers, monitor color contrasts etc, we cannot be held responsible or liable for any color discrepancies between the image and the actual product.

We have taken every measure to prevent Internet fraud and ensure any data collected from you is stored as securely and safely as possible. However, we cannot be held liable in the extremely unlikely event of a breach in our secure computer servers.

We shall have no liability to you for any delay in the delivery of products ordered or any other matters to the extent that the delay is due to any event outside our reasonable control, including but not limited to acts of God, war, flood, fire, labour disputes, strikes, lock-outs, riots, civil commotion, malicious damage, explosion, governmental actions and any other similar events.

We make no warranty that the Website will meet your requirements or will be uninterrupted, timely or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, and reliability of the Website.  We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the Website except to the extent of any liability at law.

COPYRIGHT

All rights, including copyright, in the content of the madiidylan.com web page are owned or controlled by Madii & Dylan. In accessing our web pages, you agree that you may only download the content for your own individual and non-commercial use. You are not permitted to copy, broadcast, download, store (in any medium), transmit, show or play in public, adapt or change in any way the content of the madiidylan.com web page for any other purpose whatsoever without the prior written permission of Madii & Dylan.

LAW

The Conditions shall be governed by and construed in accordance with the laws of Australia and you irrevocably submit to the exclusive jurisdiction of the courts of Australia.

PROMOTIONS

All promotions on madiidylan.com and our e-newsletter are only applicable online and on madiidylan.com, they may not apply to third party stores or stockists.